Rawda Essentials
From downloading the Nusuk app, to registering and booking a successful Rawda appointment…we go you covered!
FAQ:
Q: Is it true you can only book a Rawda appointment once a year?
A: Correct! The nusuk app uses your passport number, NOT your visa number for the appointment. so even if you get a new visa, your passport number is the name. unless you have multiple different passports, you can book a Rawda appointment once a year
Q: Can I cancel my Rawda appointment and reschedule it?
A: YES! as long as your appointed time did not pass, you can easily reschedule it!
Q: Does my child need an appointment?
A: Yes, every single visitor to the Rawda WILL need their own appointment!(see below for details)**
Q: When I book my appointment, it shows that i booked the NEXT day instead of the day I chose?
A: That is ok and normal. It will resync to the correct day you chose when you land in Saudi.
Q: Do they accept screen shots of the QR code?
A: Absolutely, please take a screenshot of your QR code(or add it to your apple wallet)
Q: I CANT FIND THE QR CODE??
A: No worries, on the Nusuk Home Screen Click on Services(located at the bottom banner). Then Click on Permits. for iPhone users you will see an option to add to ewallet. android users will have to wait 2 hours before their appointment to get the QR code
Q: I got a new visa, why cant I book another appointment
A: Because the Rawda’s 1 year allowance is linked to your passport, not the visa.
Rawdah Appointments for Children
Age? Their is no official minimum age that is published, however typically they don’t allow anyone under 7 years old, however the guards may not allow even 9 year old’s depending on the guards.
Separate Registration? Yes, they will need to register, which means they will need their own email AND unfortunately with the latest update their own phone number. (I don’t understand how they can expect a child to have their own number-but I really hope they remove this requirement in the future)
To Book a Rawda and Umrah Appointment…
You will first need to Register for the Nusuk App
No fluff, straight to the point..we have a STEP by STEP Slideshow Tutorial on How to Register for the Nusuk App.
Booking a Rawda Appointment
Step 1: At least 1 month prior to your travel, download and register via the Nusuk App: See Registration Tutorial Here
Step 2: When to Book a Rawda Appointments on your Nusuk App
-Check 3 weeks ahead of time (when you will be in Medina) on
Thursday evening at 10PM CST (6AM KSA)
OR
Friday morning at 5:25AM CST (1:25PM KSA)
OR Friday Afternoon 3PM CST(11PM KSA)
If appointments are not available 2 weeks ahead of your arrival to medina , THEN check 1 week ahead of time on the above days/times
You can sign up for our Email List to be notified of when Rawda Appointments Open up: Sign up here!
Video Tutorial on the steps to booking a Rawda Appointment on the Nusuk App coming soon***
Step 3: Arrrive at least 30 min to Gate 37 for your Rawdah visiting appointment
When Are the Rawda Visiting Times
Sisters
Daily except Fridays
Morning: 6am-11am
Evening: 9:30pm-12:00am
Visiting Times on Fridays
Morning: 6am-9am
Evening: 9:30pm-12:00am
Brothers
Daily except Fridays
1am-Fajr
Thuhur-Isha
Visiting Times on Fridays
1am-Fajr
Asr-Fajr
For Sisters without a Rawda appointment
-it may be possible to enter without a permit outside Gate 32, however there is a good chance of NOT being inside the Rawda, but near it.